Symphony SummitAI offers AI-driven IT & Enterprise Service Management Suite

LOS ALTOS, Calif., Jan. 8, 2020 / — Symphony SummitAI announced today that it has reached significant milestones in customer adoption with a 40% increase over 2018. The company also received significant industry and customer recognition for its path breaking product offerings.

Significant drivers in customer adoption are attributed to the company’s powerful AI-driven IT management suite that automates IT and Enterprise service, asset and operations management to increase productivity and enhance user experience.

Highlights of 2019 were:

Renamed and rebranded as Symphony SummitAI (earlier Symphony Summit) to emphasize significant investments and focus on AI to transform IT and Enterprise Service Management.

Accelerated revenue growth with customer adoption up 40% over last year

Selected two years in a row as a Gartner Peer Insights Customers’ Choice for ITSM tools

Recognized three years in a row as a CIO Choice winner in the IT Operations Management Category (including CIO Choice 2020).

Launched two major releases to the company’s flagship AI-driven IT and Enterprise Service management suite, namely SummitAI Alps and SummitAI Sierra.

Named silver winner for IT innovation by Golden Bridge for the SummitAI Alps solution

Continued global expansion with significant wins in Southeast Asia and Middle-East in addition to North America and India.

Satyen Vyas, CEO, Symphony SummitAI, said: “Enterprises are seeking next generation solutions that cost-effectively optimize IT and Enterprise services management. It’s been exciting to see the response from leading enterprises across many verticals as they deliver a better user experience while lowering the cost of IT management using Symphony SummitAI. This year’s significant growth positions us for a strong 2020. We look forward to continuing to serve and expand our customer base with ongoing innovation to dramatically reduce the cost and complexity of their IT management while improving efficiency, productivity, predictability and control.”

Just like Symphony SummitAI, Katalyst Technologies, parent company of Panacea Infotech also offers advanced digital solutions for enterprises empowering them to attain sustainability and profitability in the long run.